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How Transparent Leaders Build Employee Trust Through Better Communication

How Transparent Leaders Build Employee Trust Through Better Communication

Benecard
October 27, 2026
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By ADP Spark Blog

Managers build trust with employees through consistent, transparent communication: explaining the reasoning behind decisions, following up regularly (even when there is no update), and creating open channels for questions and feedback. According to Gallup, 48% of employees who receive feedback at least weekly report being engaged, compared with just 5% of those who receive feedback annually. Trust is not built through a single announcement—it is built through repeated, honest interactions over time.

Employee trust doesn’t happen automatically. It’s built through regular, open communication that helps teams understand what’s going on, especially when conditions are stressful or uncertain. Over time, more consistent, transparent leadership helps develop a culture of trust.

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